Blue Wave Communications FAQ's

Who is Blue Wave?
Blue Wave Communications is a Compuquip Technologies Company specializing in the design and installation of structured cabling systems that focus on functionality, performance and aesthetics throughout virtually every industry.

What types of services do you provide?
Our comprehensive range of design, installation and support services includes Voice/Data Cabling, Optical Fiber Installations, CATV Installations, IP Surveillance Systems, Paging Systems, RFP Development, Existing Infrastructure Evaluation, New Cabling Infrastructure Design, Auto CAD and more.

How long does it take to get a customized quote?
After a comprehensive on-site needs analysis, a quote can usually be provided within 48 to 72 hours.

What is an RCDD?
The RCDD® (Registered Communications Distribution Designer) designation was established by BICSI in 1984 and serves as a worldwide recognition for professionals in the ITS (Information Transport Systems) industry. RCDD denotes individuals who have demonstrated extensive knowledge in the design, implementation and integration of telecommunications and data communications transport systems and related infrastructure.

Who do I call for help?
Call 305-436-8886 between the hours of 8 AM to 5 PM EST Monday through Friday.

Will Blue Wave secure all proper permits?
Yes. We will obtain all required permits.

What is your warranty on structured cabling systems that Blue Wave installs and maintains?
Blue Wave will completely test and certify the entire cabling system upon completion of the project and will provide a 1-year workmanship warranty. We can also provide extended warranties from the manufacturer that vary between 15-25 years and can include applications assurance if required.

Do you use subcontractors to perform your work?
Blue Wave does not subcontract labor for cabling services. All of our technicians and supervisors are full-time employees of Blue Wave Communications that must undergo a drug screening and full background check during the hiring process. We look to hire individuals that share a commitment to customer satisfaction and display professionalism in both their appearance and workmanship.

Do you have any quality assurance processes in place?
Blue Wave is dedicated to exceptional quality. To ensure the highest quality, we employ skilled technicians who receive continuous training on current techniques and their workmanship is evaluated on every project to ensure conformity to Blue Wave’s expectations.